Even businesses that have somehow managed to stay afloat (or even prosper) in this sluggish economy can’t afford to rest on their laurels. So if you happen to run a successful business and you’d like to keep it that way it behooves you to look at the turning of the calendar year as an opportunity to revamp your strategy in order to attract new clients. This isn’t to say that you shouldn’t continue to employ tactics that serve you well, but there’s no harm in at least looking into alternatives that will help you to catch the attention of prospective clients and get them in the door (and buying your goods or services). So here are just a few options you might want to consider.
- Expansion. Most businesses start with one central idea (a product or service) and work to corner the market in that area. But once you’ve reached the top of your game, it’s time to consider expanding your operation. This could mean entering new markets or opening new avenues of exploration (enhancing your product line, for example). Either way, you need to start finding ways to grow if you want to attract more clients.
- Keep current clients happy. Is there any better way to get new clients than through trusted word-of-mouth advertising? This technique can be slow, but it’s sure to pay off in the long run. And in truth, even if you’re bringing in business by other means, it won’t do a lick of good if “loyal” customers are dropping off left and right because you’ve failed to deliver the superior goods, services, and personal attention they expect. And don’t be shy about asking your clients for referrals. If they gush about the service you provide, simply ask them if they know anybody that could use some of the same.
- Maximize online efforts. So you got a website. Whoopee. Now what? It doesn’t do you much good if you haven’t made the effort to direct prospective clients to it. What we’re talking about here is advertising and SEO (search engine optimization). You can either pay a service to do this for you or learn the basics on your own (try SEO for Dummies…no, really). If you’re not making an effort to reach people you can’t really complain when they don’t find you.
- Sell your business, not yourself. Nobody really cares if you have a degree and a bunch of awards; they just want to know what you can do for them that nobody else can. So when you’re pitching to prospective clients be sure to let them know why you’re a step above the competition and how you’re going to go about ensuring that they never want to look elsewhere for the goods or services you’re offering.
- Jump aboard the branding bandwagon. If you’ve never bothered to consider what your logo, your business sign, and every other aspect of your operation says to your clientele, you shouldn’t be surprised to discover that the way you represent yourself may not be sending the message you want it to. It’s tempting to say that your business simply isn’t big enough or important enough to brand, but that’s just laziness. Absolutely every business owner should consider how their brand image is interpreted and what can be done to ensure that prospective clients are getting the right impression.